Email us
For the quickest response, reach us by email.
[email protected]Contact Customer Service
We're here to help with product questions, orders, shipping, and returns. Expect a reply within 1–2 business days.
Visit / Mail
Prada Cat Eye Sunglasses117 Prince St, New York, NY 10012, USA
Orders & Returns
Need to return or exchange an item? Start here:
Include your order number for faster support.
Send us a message
Complete the form and our team will reply by email. Fields marked with an asterisk (*) are required.
Frequently asked questions
Are your Prada sunglasses authentic?
Yes. All styles we feature are sourced from authorized partners and meet the quality standards you expect, including premium acetate, metal hardware, and brand hallmark details.
What are your shipping and processing times?
Processing takes 1–2 business days. Delivery times depend on your location and the shipping method chosen at checkout. See our Shipping Information for regions and options.
How do I return or exchange an item?
Contact us with your order number to start a return or exchange. Review eligibility, timeframes, and condition requirements in our Refund & Returns Policy.
Do you offer prescription (Rx) lenses?
We focus on non‑Rx frames and sunglasses. For prescription services, bring your frame to a licensed optician who can advise on compatible lenses and coatings.
How do I find my size and fit?
Check the measurements listed as lens width–bridge–temple (e.g., 52–19–140). Compare with a pair you own or measure the distance between your temples for a close match.
Care tips for acetate and metal frames
Rinse with lukewarm water and mild soap, then dry with a microfiber cloth. Avoid solvents and extreme heat. Store in the protective case when not in use.
Prada is a registered trademark of Prada S.p.A. This site is not affiliated with Prada S.p.A.; it is an independent curated resource for Prada cat-eye styles.